henrea
About Candidate
➢ 17 years of experience in IT: Project Manager, PMO, BA, Consulting across multiple industries
➢ Project Management: Plan, scope, schedule, budget, quality, resources, risk, change, communication,
stakeholder, reporting, prioritization, milestone, capacity planning, customer and vendor management
➢ PMO: Budget, procurement/vendor/contracts management, governance, analytics: project reporting KPI &
OKR, performance report, internal transformation project, administration office
➢ Product Management / Consultant / Business Analyst: Ability to analyze and transform business process.
Product roadmap, gather requirement, solution design, development, UAT, training, customer support
➢ Strategic planning OKR: Vision, goals, definition, tactical strategy, strategic business objectives alignment
➢ Software development SDLC: Waterfall, agile, hybrid approach. Initiate, planning, execute, close
➢ Account Management / Presales: engagement & expectations, POC, showcase, satisfaction & retention
➢ Vendor Management: Procurement process, Supplier Lifecycle, Contract management, RFP/RFI, Sourcing
➢ Contract management: Customers and suppliers. Contract negotiation, initiation, acceptance, renewal,
NDA. Process contract transactions: Purchase request and order / invoices / payments.
➢ Change & Improvement Management: BPM / BPI. DMAIC. Assess, prepare, plan, implement, sustain.
Change request. Process lifecycle design & implementation. Workflow: process automation
➢ Service Management: Support, helpdesk, SLA, continuous improvement
➢ Business knowledge: Finance / accounting (GL, AP, AR, FA), budget, procure to pay, order to cash, supply
chain / inventory / warehouse: in & out shipments, HR, CRM, Digital Marketing, manufacturing, IoT, AI/ML
Education
Work & Experience
* Setup & enabled the project management framework: Identify and implement process practices: Project Lifecyle and workflow, design and deliver RACI and business process templates * Supplier Management: monitor partnerships with subcontractors, contracts, control of deliverables * Project management: successfully developed the business proposal for customer, project charter, project budget & schedule, resource allocation, stakeholders & communication plan, KPI, risk management - Smart Farming project: lead the scoping of a smart irrigation system coupled with IoT sensors and a smart dashboard including AI/ML * Market research on opportunity to build an IT traceability solution for 3 industries: durian, fish, electronic
* Accor is a leader in Hospitality industry with over 5,500 hotels including luxury and PME brands * Member of the Leadership team of a BU in charge of IT implementation in hotels: PMS, CRS, Revenue management … I lead a team of 2 members. * Budget: achieved 2 budgets cycles 24 & 25: budget process workflow, revision, control (Budget VS Actual) * Procurement management: owner of procurement processes for the department: implement new process, directed vendor management, purchase category and workflow management. 100% delivered * Contract management with suppliers: contract negotiation, initiation, acceptance, renewal. Compliance with internal governance. Process contract transactions: purchase request and order / invoices / payments. * Strategic planning OKR: OKR champion for the vision, goals, maturity, planning, retrospectives, result tracking and action plans. Ensuring 100% strategic alignment of projects * Project & Department performance: provided 100% the performance & forecast reporting, prioritization of projects, capacity planning to allocate resources efficiently. * Project reporting: created a dashboard in Power BI with a project team to track the progress of all projects: status and performance: budget, scope, schedule. * Governance: established strategic projects framework in ServiceNow at 100%: project validation, control * Project Management for internal project successfully initiated: knowledge transfer and organizational project. Change management practices
* Anchanto is a global B2B leader providing supply chain solutions for Ecommerce industry * Lead project teams to deliver supply chain solutions to customers by managing customer relationship, plan, budget, scope, schedule, team coordination, reporting, milestone, risks, quality. Customers are able to consolidate all orders from multiples sales channels and fulfill them efficiently at 100%. * Delivered 4 projects for Ecommerce, logistics, distributors and enablers company. - Order management and WMS system integrated with Ecommerce sales channels and accounting system: Marketplaces, webstores, shipping carriers and ERP (SAP, MS Dynamod) * Customer management: delivered periodic communication to the client on progress and anticipated risks * Product development: 100% development of 1 new module of OMS with Agile / continuous improvement: Backlog, user stories, planning, daily standup, review, retrospectives * Expanded 2 projects for a new country: New local team, product pricing, implementation strategy, localization roadmap, product development for local requirements
* Port Cities provide Odoo integration services, software development and cloud hosting services * Lead developers & BA to deliver Odoo implementation by managing: budget, scope, customer relationship, project plan & schedule, team, reporting, milestone * Supplier Management: monitor partnerships with subcontractors, contracts, control of deliverables * Delivery of 6 IT projects: consolidation of all business processes into one application 100% conducted - Web portal: UX/UI design, order & cart, checkout & payment, digital marketing, newsletter, blog, sales order, inventory, member portal - Marketing/Sales channel management: logistic application for the promotion of brands in multiple POS - Vendor portal application: Web portal to support the vendor collaboration process: integration to SAP - Approval workflow application: to manage internal workflow - Odoo business modules: Accounting, Procurement, Sales, CRM, Supply chain and Warehouse: transfer & delivery, Website, Ecommerce, Quotation, invoicing & payment, inventory, email marketing * Product development: improved HR and finance features for local requirements
* Launched 2 IT projects: - Financial corporate solution / DW to process 100% of: budget, forecast, consolidation - ERP D365, modules: Finance, Purchase, Sales, Inventory, Manufacturing, Supply chain and Warehouse application to manage 100% manufacturing processes of the automotive BU in one system. * Business Process Mapping & Improvement: using DMAIC to restructure end to end process for automotive business unit: process speed increase by 20% and quality by 30%. MS Power Automate to improve sales workflow process out of ERP. * Directed a procurement bid for a Treasury application: business case, scoping, RFP, Sourcing
* Launched ERP D365 projects for a Logistic company: collect business requirements, design process, supporting development and testing phase, deployment, providing training and support * Support desk: categorize ticket by priority, troubleshooting, reporting, escalating tickets. 90% resolved
* Implemented ERP D365 projects as a PM by leading: Initiation, planning, execution and closing projects with a waterfall approach. * Industries: Digital, Retail, Logistics, Media, Industrial equipment, Car rental, Chemical, Manufacturing * Business Analyst: bridge between business and Technology, I turn operational needs to IT solutions. Business requirements, design process, development, testing, deployment, providing training & support