Service Desk Analysts / Desktop Support Engineers

IT Help Desk / IT Supporter
Remote
October 16, 2025
VND 11,000,000 - VND 25,000,000 / month
Full Time
Urgent

Job Overview


  • Date Posted
    October 16, 2025
  • Expiration date
    December 31, 2025
  • Experience
    3 - 5 Years, 5 - 8 Years
  • Qualification
    Bachelor Degree
  • Level
    Middle, Senior
  • Company Type
    Outsourcing
  • Company Size
    50 - 100
  • Working Type
    Remote
  • Country
    Vietnam
  • Domain
    Others
  • Overtime
    No
  • Working time
    Mon - Fri
  • Address
    Remote, Vietnam
  • Offered Salary
    VND 11,000,000 - VND 25,000,000 / month

Job Description

Key Requirements:

  • 3-6 years of experience in IT support or service desk roles
  • Strong troubleshooting skills and familiarity with remote tools
  • Good communication in English
  • Preferred certifications: AZ-900, MS-900, MD-102, CompTIA A+/Network+, ITIL 4 Foundation
  • Working Shift: Rotational shifts as per roster, aligned with Australian business hours

Benefits:

  • 100% remote working from Vietnam
  • English speaking environment
  • 13th month salary
  • Social insurance, unemployment insurance, medical insurance under the Vietnamese law (Must)
  • Allowance for computers, electricity and internet monthly (The staff will use their own laptop/computers)
  • 12 annual leaves per year and Australian national public holidays
  • Salary Range: 11-25M gross/month
  • Working hours: 40 hours/week

Interview: 2 online rounds