Tổng quan công việc
-
-
-
-
-
-
-
-
-
-
Thời gian làm việc
T2 - T6 (AU)
-
-
Mức lương
VND 30,000,000 - VND 40,000,000 / tháng
Mô tả công việc
- Act as a first point of contact for customers, investors and stakeholders by email, phone and video call, and respond promptly and professionally.
- Write clear, well-structured emails and follow-ups on behalf of the team.
- Prepare and maintain records, documents and trackers: orders, contracts, customer and investor lists, and internal checklists.
- Enter and keep data accurate in the CRM (HubSpot) and shared systems.
- Coordinate orders, deliveries, installations and follow-ups with sales, operations and suppliers.
- Schedule meetings, prepare agendas, take notes and follow up on actions.
- Assist the sales team with quotes, proposals, customer follow-ups and pipeline updates.
- Help prepare simple investor and stakeholder communications, updates and data-room materials.
- Support finance and compliance admin with document collection, invoice chasing and filing, as directed.
- Look for ways to improve processes and reduce manual work, and document how tasks are done.
Required skills and experiences
- Excellent English, written and spoken. You must be able to write professional emails and speak confidently with native English speakers.
- From 2 years in administration, operations, customer service, sales support or a similar role.
- Strong attention to detail and organisation; you keep track of many small tasks without dropping them.
- Confident using Microsoft 365 or Google Workspace, and comfortable learning new software quickly.
- Good judgement and discretion with confidential information.
- Comfortable working with Australian time zones, with some overlap with the Brisbane team.
- Happy to learn AI skills. We use AI tools in our daily work and will support you to use them well.
Preferred skills and experiences
- Genuine interest in sales, business development or customer relationships.
- Experience with a CRM such as HubSpot.
- Experience supporting executives or senior teams.
- Bonus: basic knowledge of running agentic AI (AI agents that carry out multi-step tasks), or hands-on experience with tools such as Claude or ChatGPT.
Why Candidate should apply this position
- Competitive salary
- Opportunity to learn how a growing AgTech business works
- Opportunity to move toward sales if interested
- Remote working
Report to
Growth Manager (Direct) and AI Manager (indirect line manager)
Interview process
2 rounds