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Service Desk Analysts / Desktop Support Engineers by itWorks’ Client in IT Help Desk / IT Supporter Full Time Remote Application ends: December 31, 2025 Apply Now Please login as "Candidate" to apply Job Overview Date Posted October 16, 2025 Expiration date December 31, 2025 Experience 3 - 5 Years, 5 - 8 Years Qualification Bachelor Degree Level Middle, Senior Company Type Outsourcing Company Size 50 - 100 Working Type Remote Country Vietnam Domain Others Overtime No Working time Mon - Fri Address Remote, Vietnam Offered Salary VND 11,000,000 - VND 25,000,000 / month Job Description Key Requirements: 3-6 years of experience in IT support or service desk roles Strong troubleshooting skills and familiarity with remote tools Good communication in English Preferred certifications: AZ-900, MS-900, MD-102, CompTIA A+/Network+, ITIL 4 Foundation Working Shift: Rotational shifts as per roster, aligned with Australian business hours Benefits: 100% remote working from Vietnam English speaking environment 13th month salary Social insurance, unemployment insurance, medical insurance under the Vietnamese law (Must) Allowance for computers, electricity and internet monthly (The staff will use their own laptop/computers) 12 annual leaves per year and Australian national public holidays Salary Range: 11-25M gross/month Working hours: 40 hours/week Interview: 2 online rounds Share this post Facebook Twitter LinkedIn Pinterest